Analytics / KPI

Key Performance Indicator

Plain-language definitionA metric chosen to indicate progress toward an important objective. A useful KPI has a clear owner, definition, context, and decision attached to it.
Why it matters

Use the term to make a better decision.

In practice, key performance indicator matters when a team needs to connect a technical or creative choice to a visible change in clarity, performance, discovery, or conversion. The useful question is not whether the term sounds sophisticated. It is what decision it helps the team make.