Commerce

Merchandising

Plain-language definitionThe strategic presentation, grouping, and promotion of products to help customers choose. Digital merchandising includes order, collections, recommendations, and campaign context.
Why it matters

Use the term to make a better decision.

In practice, merchandising matters when a team needs to connect a technical or creative choice to a visible change in clarity, performance, discovery, or conversion. The useful question is not whether the term sounds sophisticated. It is what decision it helps the team make.